Staff Directory


Columbia Housing offers students a unique opportunity to make the undergraduate residences home and build a close sense of community within the reach of all that New York City has to offer. Housing is provided for approximately 5,600 undergraduate students across 19 undergraduate residence halls and 18 brownstones. Our organization houses traditional residential students as well as special living communities, located on and around our Morningside campus.

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Contact Us

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Hartley Hospitality Desk

Available for general questions & assistance 24x7 during the academic year at 212-854-2779. The Hospitality Desk does not handle service and repair requests. Submit a service request instead.

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Need a repair?

Open a Service Request if you need help with any issue related to your room or building, including leaks, electrical issues, etc.

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If there is an emergency or you need help, call Public Safety at 212-854-5555. 

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Undergraduate Housing

Email the Housing team if you are a prospective or current student and cannot find what you need here on our website.

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Conference Housing

For more information about housing accommodations for conferences, email the Conference Housing team.

Staff Directory

  • As the Assistant Director of Housing Operations, Menlee focuses on data analysis and reporting for Columbia Housing. He also manages numerous vendor relationships and works closely with several campus partners. Menlee began working with Columbia in 2013 as a member of the Lerner Operations Team.

    Menlee received a B.A. from Columbia University in Political Science. He is currently serving in his first year as the 2019-2020 Vice President of the Columbia Black Alumni Council, and volunteers as a mentor for a Columbia founded non-profit organization. He is an active alum and remains committed to improving the Columbia experience wherever possible.

  • As Director of Housing Services, Maria works closely with the Housing team and partners in Campus Operations and Residential Life to oversee all aspects of the residential student housing experience, including academic year and summer housing accommodations and summer conference services. Maria also oversees the Housing IT and Portal systems.

    Maria has 20 years of combined experience within Campus Services and Columbia Housing, having joined the team upon her high school graduation and working throughout the organization. She holds a B.S. in Hospitality Management from Monroe College.

  • As the Director of Guest Services and Student Center Operations, Lorena works closely with partners across the University including Student Life, Residential Life, Campus Operations, Public Safety, Dining, Environmental Stewardship, and others. She began her career at Columbia University in 2012 as part of the Lerner Operations Team.

    Lorena holds a Bachelor's Degree in Civil Engineering from The University of Connecticut and a Master's Degree in Sustainability Management from the Columbia University School of Professional Services. Her experience at Columbia, both as an officer of the University and a student/alum inspires her to continuously strive to impact positive change within the campus community.

  • Lara oversees all academic year housing assignments, including first-year, new transfer, and exchange students, as well as coordination of First-Year Check In and Room Selection.

    Lara began working at Columbia University in December, 2010. She holds a Bachelor of Science in Mathematics from the University of Washington, Masters in Secondary Education, and a Master of Public Administration with a concentration in International Economic Policy and Management from the Columbia University School of International and Public Affairs.

    Lara loves to travel. She has visited 42 countries and hopes to fulfill her dream of visiting every country possible.

  • As Assistant Director of Guest Services, Jennifer oversees the Hartley Hospitality Desk to support the delivery of housing services to students. She works closely with Student Life, Residential Life, Campus Operations, Public Safety, Dining, Environmental Stewardship, and other related University partners.

    Jennifer began working at Columbia University as a member of the Lerner Operations team in March 2015. She holds a BS in Business Management from Bentley University and is a candidate for a MS degree from Columbia University School of Professional Studies, with a concentration in Negotiation and Conflict Resolution.

  • Honey Sue provides vision, organization, and leadership to the operation of Columbia’s undergraduate residence halls and Alfred Lerner Hall, the student center.

    This broad scope of work encompasses short and long-term capital planning of the physical assets, custodial and maintenance, and guest services for student residents, visitors, and administrators. With her team, Honey Sue aims to provide a consistent, easy to navigate, and rewarding campus experience.

    In addition to these responsibilities, Honey Sue manages Columbia’s Trademark and Licensing program and several on-site services provided by contracted vendors. Honey Sue has served in various leadership roles during her tenure at Columbia. Most recently, she served as executive director of Business Services. She holds a bachelor’s degree from Washington University in St. Louis.

  • Frances oversees Housing assignments, including extensions, early arrivals and interim assignments. She also coordinates SIC and FSL Housing for the academic year.

    Frances joined Columbia Housing in 2006. She previously worked at Citibank, Scotiabank, and the non-profit organization Children International. Frances studied at the Universidad Catolica Madre y Maestra in the Dominican Republic and is currently enrolled in the Columbia University School of General Studies. 

  • Erik oversees the Housing database system, which manages assignments, billing and building access, maintaining its integrity, security, and accuracy, and implementing updates and functionality as needed to better serve our student residents. He also helps create and maintain system policies, procedures, and staff training. 

    Erik earned his Bachelor of Science in Management Information Systems and Political Science from Iowa State University. He joined Housing full time in Fall 2017, and as an ACUHO-I intern in May 2015 starting as a Conference Housing Assistant. Erik returned the following two summers and was promoted to Conference Operations/Special Projects. He also previously worked in the Iowa Senate in the off-conference season.

  • Daniel acts an onsite, after-hours manager for the Housing Hospitality Desk each week from Saturday to Wednesday. He ensures that the concerns of residents are addressed and resolved in a timely manner.

    He began working with Housing as a student casual in September 2017, and was promoted to Assistant Manager in April 2018.  Prior to Columbia, Daniel worked as a case worker in the Goddard Riverside Law Project and as a family worker at Bloomingdale Family Worker. Daniel earned a Bachelor's degree in Psychology from Manhattan College.

  • Cody manages conference accommodations for Columbia Housing, including summer conference programs, pre-college programs, intern housing, and guest accommodations.

    Cody began working at Columbia University in October, 2018. Prior to Columbia, Cody served as the Assistant Director for Residence Life Operations, and as a Residence Life Coordinator at LIU Brooklyn. Prior to moving back to New York in 2016, Cody served as an English teacher at Santaluces Community High School in Florida. Cody graduated with a Bachelor’s degree in English and a Master’s Degree in Educational Leadership from Florida Atlantic University.

  • Carla Alba is part of the team that manages Conference Housing at Columbia. Carla joined Columbia Housing as an ACUHO-I intern in May, 2015 assisting with conference housing. She continued to work with Columbia Housing in the summer in subsequent years and was promoted to coordinator of special projects in the summer of 2018.

    Prior to joining the Housing team, Carla also worked for the Columbia University Facilities & Operations organization as an inventory specialist. Carla is a graduate of the Indiana University of Pennsylvania, where she earned a Bachelor of Arts in sociology.

  • Afshan acts as the on-site daytime department liaison with Facilities, Residential Life, and Public Safety and manages the Housing Hospitality Desk. She ensures that the concerns of residents are addressed and resolved in a timely manner.

    Afshan joined the Columbia Housing team in May 2013 and is currently pursuing a degree in teaching.

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