Building owners are legally required to provide heat and hot water to their tenants. Hot water must be provided 365 days per year at a constant minimum temperature of 120 degrees Fahrenheit. Heat must be provided between October 1st and May 31st, i.e. "Heat Season," under the following conditions:
Between the hours of 6:00am and 10:00pm, if the outside temperature falls below 55 degrees, the inside temperature is required to be at least 68 degrees Fahrenheit.
Between the hours of 10:00pm and 6:00am, the inside temperature is required to be at least 62 degrees Fahrenheit.
Each building has different devices that monitor both outside and inside temperatures to ensure that we comply with these guidelines. As with all types of equipment, heating equipment may fail and need repair from time to time, and we appreciate your cooperation when heating or boiler repairs are being made.
Radiator valves cannot be used to regulate the amount of heat in your apartment. These valves must be either fully opened or fully closed. Leaving valves partially open can cause banging, leaks, and the inefficient operation of the building's heating system. If you are experiencing any problems with your radiators, please inform your superintendent.
If you have no heat or hot water and a notice of service interruption has not been communicated, contact the Hospitality Desk.