Columbia Housing offers students a unique opportunity to make the undergraduate residences home and build a close sense of community within the reach of all that New York City has to offer. Housing is provided for approximately 5,600 undergraduate students. 94 percent of all undergraduates and 99 percent of all first-year students live in residence halls. There are 19 undergraduate residence halls and 18 brownstones which house traditional residential students as well as special living communities, located on and around our Morningside campus. In addition, we also provide summer, conference, and guest accommodations.
The cornerstone of our program is great hospitality. Our team is committed to providing outstanding customer service to ensure resident satisfaction, collaborating with our University partners to respond to the needs of our residential community, and working to continuously improve our operations while providing our own team with the opportunity to grow and learn.
Joyce Jackson is the Executive Director of Columbia Housing, with over 25 years of experience in Housing at Columbia University. Joyce’s focus is on working closely with partners in Facilities and Residential Life to ensure a seamless student housing experience. Joyce also steers the Student Housing Advisory Board and Production Committee, facilities improvements throughout the residence halls, and spearheads the department’s sustainability initiatives.
Prior to Columbia, Joyce served as a Graduate Hall Director at the University of Georgia and as a Hall Director at Ball State University. Joyce holds an M.Ed. in Student Development from the University of Georgia and a M.A. from Teachers College in Organizational Psychology.
As Assistant Director, Maria works closely with the Housing team and partners in Facilities and Residential Life to oversee all aspects of the residential student housing experience. Maria also oversees the summer Conference Housing program.
Maria has 15 years of combined experience with Campus Services and Columbia Housing, joining the team upon her high school graduation and having worked throughout the organization. She holds a B.S. in Hospitality Management from Monroe College.
Frances oversees Summer Housing accommodations, including extensions, early arrivals and interim assignments. She also coordinates SIC and FSL Housing for the academic year.
Frances joined Columbia Housing in 2006. She previously worked at Citibank, Scotiabank, and the non-profit organization Children International. Frances studied at the Universidad Catolica Madre y Maestra in the Dominican Republic and is currently enrolled in the Columbia University School of General Studies.
Ashley acts as the after-hours departmental liaison with Facilities, Residential Life, and Public Safety and manages the Housing Hospitality Desk. She ensures the customer service issues of residents are addressed and resolved in a timely manner.
Ashley has worked with Columbia Housing since November 2014. She has prior experience in coaching and management. She holds a B.S. in Sports Management and a minor in Communications from Adelphi University.
Berbelin acts as the on-site after-hours departmental liaison with Facilities, Residential Life, and Public Safety and manages the Housing Hospitality Desk. She ensures the customer service issues of residents are addressed and resolved in a timely manner.
Berbelin joined the Columbia Housing team in October 2016. She has prior experience in coaching and restauraunt management. She holds a B.B.A. in Human Resources Management from Baruch College.
Afshan acts as the on-site daytime department liaison with Facilities, Residential Life, and Public Safety and manages the Housing Hospitality Desk. She ensures that the concerns of residents are addressed and resolved in a timely manner.
Afshan joined the Columbia Housing team in May 2013 and is currently pursuing a degree in teaching.
Esteban acts as the on-site daytime and after-hours department liaison with Facilities, Residential Life, and Public Safety, and manages the Housing Hospitality Desk. He ensures that the concerns of residents are addressed and resolved in a timely manner.
Esteban began working at Columbia University in June, 2017. Prior to Columbia, he served as the Assistant Coordinator of Residential Risk Management at Stony Brook University where he also earned a Bachelor's degree in Music, and a Master's degree in Higher Education Administration.
Daniel acts as one of our onsite, after-hours manager for the Housing Hospitality Desk each week from Saturday to Wednesday. He ensures that the concerns of residents are addressed and resolved in a timely manner.
He began working with Housing as a student casual in September, 2017, and was promoted to Assistant Manager in April of 2018. Prior to Columbia, he worked as a case worker in the Goddard Riverside Law Project and as a family worker at Bloomingdale Family Worker. Daniel earned a Bachelor's degree in Psychology from Manhattan College.
Grace manages conference accommodations for Columbia Housing, including summer conference programs, intern housing, and guest accommodations.
Grace graduated from Columbia College with a B.A. in Ethnic Studies. She learned about housing operations as a student, when she worked part-time while completing her degree. Grace also worked at Student Sponsor Partners, a nonprofit education program. She graduated with a Master of Public Administration degree, with a concentration in Advanced Management and Finance, from Columbia University in Spring, 2018.