Columbia Housing offers students a unique opportunity to make the undergraduate residences home and build a close sense of community within the reach of all that New York City has to offer. Housing is provided for approximately 5,600 undergraduate students. 94 percent of all undergraduates and 99 percent of all first-year students live in residence halls. There are 19 undergraduate residence halls and 18 brownstones which house traditional residential students as well as special living communities, located on and around our Morningside campus. In addition, we also provide summer, conference, and guest accommodations.
The cornerstone of our program is great hospitality. Our team is committed to providing outstanding customer service to ensure resident satisfaction, collaborating with our University partners to respond to the needs of our residential community, and working to continuously improve our operations while providing our own team with the opportunity to grow and learn.
Honey Sue provides vision, organization, and leadership to the operation of Columbia’s undergraduate residence halls and Alfred Lerner Hall, the student center.
This broad scope of work encompasses short- and long-term capital planning of the physical assets, custodial and maintenance, and guest services for student residents, visitors, and administrators. With her team, Honey Sue aims to provide a consistent, easy to navigate, and rewarding campus experience.
In addition to these responsibilities, Honey Sue manages Columbia’s Trademark and Licensing program and several on-site services provided by contracted vendors. Honey Sue has served in various leadership roles during her tenure at Columbia. Most recently, she served as executive director of Business Services. She holds a bachelor’s degree from Washington University in St. Louis.
As Director, Housing Services, Maria works closely with the Housing team and partners in Campus Operations and Residential Life to oversee all aspects of the residential student housing experience, including academic year and summer housing accommodations, as well as summer conference services. Maria also oversees the Housing IT and Portal systems.
Maria has 20 years of combined experience within Campus Services and Columbia Housing, joining the team upon her high school graduation and working throughout the organization. She holds a B.S. in Hospitality Management from Monroe College.
As the Assistant Director of Housing Operations, Menlee focuses on data analysis and reporting for Columbia Housing. He also manages numerous vendor relationships and works closely with several campus partners. Menlee began working with Columbia in 2013 as a member of the Lerner Operations Team.
Menlee received a B.A. from Columbia University in Political Science. He is currently serving in his first year as the 2019-2020 Vice President of the Columbia Black Alumni Council, and volunteers as a mentor for a Columbia founded non-profit organization. He is an active alum and remains committed to improving the Columbia experience wherever possible.
As Assistant Director of Guest Services, Jennifer oversees the Hartley Hospitality Desk to support the delivery of housing services to students. She works closely with Student Life, Residential Life, Campus Operations, Public Safety, Dining, Environmental Stewardship, and other related University partners.
Jennifer began working at Columbia University as a member of the Lerner Operations team in March 2015. She holds a BS in Business Management from Bentley University and is a candidate for a MS degree from Columbia University School of Professional Studies, with a concentration in Negotiation and Conflict Resolution.
Frances oversees Housing assignments, including extensions, early arrivals and interim assignments. She also coordinates SIC and FSL Housing for the academic year.
Frances joined Columbia Housing in 2006. She previously worked at Citibank, Scotiabank, and the non-profit organization Children International. Frances studied at the Universidad Catolica Madre y Maestra in the Dominican Republic and is currently enrolled in the Columbia University School of General Studies.
Lara oversees all academic year housing assignments, including first-year, new transfer, and exchange students, as well as coordination of First-Year Check In and Room Selection.
Lara began working at Columbia University in December, 2010. She holds a Bachelor of Science in Mathematics from the University of Washington, Masters in Secondary Education, and a Master of Public Administration with a concentration in International Economic Policy and Management from the Columbia University School of International and Public Affairs.
Lara loves to travel. She has visited 42 countries and hopes to fulfill her dream of visiting every country possible.
Erik oversees the Housing database system, which manages assignments, billing and building access, maintaining its integrity, security, and accuracy, and implementing updates and functionality as needed to better serve our student residents. He also helps create and maintain system policies, procedures, and staff training.
Erik earned his B.S. in Management Information Systems and Political Science from Iowa State University. He joined Housing full time in Fall 2017, and as an ACUHO-I intern in May 2015 starting as a Conference Housing Assistant. Erik returned the following two summers and was promoted to Conference Operations/ Special Projects. He also previously worked in the Iowa Senate in the off-conference season.
Ashley acts as the after-hours departmental liaison with Facilities, Residential Life, and Public Safety and manages the Housing Hospitality Desk. She ensures the customer service issues of residents are addressed and resolved in a timely manner.
Ashley has worked with Columbia Housing since November 2014. She has prior experience in coaching and management. She holds a B.S. in Sports Management and a minor in Communications from Adelphi University.
Berbelin acts as the on-site after-hours departmental liaison with Facilities, Residential Life, and Public Safety and manages the Housing Hospitality Desk. She ensures the customer service issues of residents are addressed and resolved in a timely manner.
Berbelin joined the Columbia Housing team in October 2016. She has prior experience in coaching and restauraunt management. She holds a B.B.A. in Human Resources Management from Baruch College.
Afshan acts as the on-site daytime department liaison with Facilities, Residential Life, and Public Safety and manages the Housing Hospitality Desk. She ensures that the concerns of residents are addressed and resolved in a timely manner.
Afshan joined the Columbia Housing team in May 2013 and is currently pursuing a degree in teaching.
Daniel acts as one of our onsite, after-hours manager for the Housing Hospitality Desk each week from Saturday to Wednesday. He ensures that the concerns of residents are addressed and resolved in a timely manner.
He began working with Housing as a student casual in September, 2017, and was promoted to Assistant Manager in April of 2018. Prior to Columbia, he worked as a case worker in the Goddard Riverside Law Project and as a family worker at Bloomingdale Family Worker. Daniel earned a Bachelor's degree in Psychology from Manhattan College.
Cody manages conference accommodations for Columbia Housing, including summer conference programs, pre-college programs, intern housing, and guest accommodations.
Cody began working at Columbia University in October, 2018. Prior to Columbia, Cody served as the Assistant Director for Residence Life Operations, and as a Residence Life Coordinator at LIU Brooklyn. Prior to moving back to New York in 2016, Cody served as an English teacher at Santaluces Community High School in Florida. Cody graduated with a Bachelor’s degree in English and a Master’s Degree in Educational Leadership from Florida Atlantic University.
Carla Alba is part of the team that manages Conference Housing at Columbia. Carla joined Columbia Housing as an ACUHO-I intern in May, 2015 assisting with conference housing. She continued to work with Columbia Housing in the summer in subsequent years and was promoted to coordinator of special projects in the summer of 2018.
Prior to joining the Housing team, Carla also worked for the Columbia University Facilities & Operations organization as an inventory specialist. Carla is a graduate of the Indiana University of Pennsylvania, where she earned a B.A. in sociology.